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Speaking on Civil Service Modernisation


The Taoiseach, Mr. Bertie Ahern T.D., today affirmed the Government's commitment to modernising the Civil Service and to giving a better service to the public as customers and clients at all levels.

At the first meeting of the new Group charged with implementing a range of far-reaching measures for change he told top civil servants that "the framework for change is in place and it is time for the public and civil servants alike to see results from modernisation on the ground and to enjoy the benefits that will follow".

He recalled for the Group the task set it by Government to renew the impetus for implementation of the Strategic Management Initiative. "As a first and immediate priority I want you to oversee the delivering of early results right across Government Departments from the implementation of the agenda * for Public Service modernisation which I set out in my address to the meeting of the Partnership 2000 Monitoring Committee in Dublin Castle on 29 July" he told the Group.

Reminding the Group of the modernisation agenda, the Taoiseach told them that each Department must put its Quality Service Statement in place by 1 November setting the standards for an excellent service to the public.

"The way the public service is managed must be modernised, there is no other way to provide better Government" the Taoiseach stressed. That should take place through:

- The Public Service Management Act in force from 1 September;

- The modern Performance Management system to be put in place from 1 January 1998;

- and, the implementation of Partnership 2000, providing an agreed framework for partnership between management, unions and staff.

Recalling that the Group must report on progress to Government every three months the Taoiseach ended by saying that he looked forward to a first report before Christmas listing real and evident results from changes in the way the Civil Service does its work.

10 September 1997